When to get in touch
- The same data is moved manually between email, Excel, SharePoint and other systems.
- Approvals (leave, purchases, invoices, contracts) get stuck in inboxes and their status is hard to track.
- Reports and summaries have to be prepared manually on a regular basis.
- A legacy system has no API and employees repeat the same clicks in it every day.
What the service includes
- Cloud flows triggered by events, schedules or manually – across Microsoft 365, Teams and SharePoint.
- Multi-stage approval workflows with escalations, reminders and a decision log.
- Document and email processing, including extracting data from invoices and forms with AI Builder.
- RPA automation (desktop flows) for applications without an API.
- Integrations with external systems via standard, premium and custom connectors.
- Error handling, monitoring, documentation and moving flows into solutions and service accounts.
What you gain
- Less manual, repetitive work and fewer data entry mistakes.
- Clear status of every case and a complete run history.
- Faster decisions thanks to automatic notifications and reminders.
- Automations owned by the company, not a black box tied to one employee's account.
How we work together
- Conversation and analysis We learn about the process, goals and constraints, and identify what matters most to the business.
- Recommendation and plan We propose the solution, technology and delivery stages – with a clear scope.
- Delivery in stages We ship working versions that users can test early.
- Training and support We transfer knowledge to your team and look after the solution as it evolves.
Frequently asked questions
Is Power Automate included in Microsoft 365?
Many Microsoft 365 plans include Power Automate with standard connectors. Premium connectors, unattended desktop flows and AI Builder require additional licences. We design the architecture so licence costs match the benefits.
What happens when a flow fails?
We design error handling and retries, and notify the right people about problems. Flows are documented, so it is clear what they do and how to maintain them.
Can you automate a process that spans several systems?
Yes. Power Automate connects to hundreds of services through ready-made connectors, and where none exist we use APIs, custom connectors or RPA.